Reference

How simba96 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet securityYour right to access your dataCookie controls in your accountContact us to update your details

Explore the Lobby Read FAQ

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach us through live chat in your account dashboard, by email at the address listed in your account settings, or through the in-app help feature on mobile. We aim to respond to all data requests within the timeframe required by applicable local regulation.

HOW WE PROTECT YOU

Data Security, Cookies, Retention and Account Access

We apply security measures at every layer of your account — from the moment you log in to when a withdrawal reaches your OVO or GoPay wallet. Here is how each area of data handling works in practice.

Data Encryption All data exchanged between your device and our platform is encrypted via SSL. This applies to login, payment steps, and any personal detail you submit through account settings.

Cookie Controls We use cookies to keep your session active and remember your lobby preferences. You can review and adjust cookie settings directly in your browser or through the account preferences page.

Data Retention We keep your account data for as long as your account is active and for the period required under applicable local regulations. Closed accounts are handled according to the same legal retention framework.

Your Access Rights You have the right to request a copy of the personal data we hold, ask for corrections, or request deletion where applicable law permits. Submit your request through live chat or the email in your account settings.

What Data We Collect and Why We Use It

simba96 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with simba96, we collect the information you provide directly — your name, email address, phone number, and the e-wallet details you link for deposits and withdrawals, including DANA, OVO, and GoPay account identifiers. We also collect technical data automatically: device type,

1
IP address, browser type, and session activity. This data serves three purposes. First, it lets us process your transactions accurately — matching your GoPay or OVO transfer to your account and confirming your withdrawal destination. Second, it helps us keep your account secure, detecting unusual login
2
patterns or access from unrecognised devices. Third, it allows us to improve how the lobby works on mobile, where most accounts in Jakarta and Surabaya are accessed. We do not sell your personal data to third parties. We share it only with payment processors needed to
3
complete your DANA, OVO, or GoPay transactions, and with technical partners who support platform security. Retention periods follow applicable law in the regions where our service is available. You can request a copy of your stored data or ask for corrections at any time through our
4
support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on simba96

Real questions from people who want to understand how their account data is managed — and straight answers about what we collect, how we use it, and how you stay in control.

We collect your name, email, phone number, and the e-wallet details you use — DANA, OVO, or GoPay. Device and session data is collected automatically when you access the lobby.

Yes. Payment identifiers linked to your DANA, OVO, or GoPay account are encrypted and only shared with the payment processors required to complete your transactions.

Yes. Submit a data access request via live chat or the email address in your account settings. We will respond within the timeframe required by applicable local regulation.

We do not sell your data. We share it only with payment processors handling DANA, OVO, or GoPay transactions, and with technical security partners essential to platform operations.

Go to account settings to update basic details. For changes tied to your registered phone number or e-wallet, contact our support team through live chat or in-app help for verification.

Retention periods follow the applicable legal requirements in the regions where we operate. Closed account data is handled according to that same regulatory framework, not kept indefinitely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountsimba96 Login InfoFAQ

How simba96 Handles Your Personal Information

Contact Us About Your Privacy Rights

Data Security, Cookies, Retention and Account Access

Common Questions About Your Privacy on simba96

01 What personal data does simba96 collect when I register?

02 Is my DANA or OVO wallet information stored securely?

03 Can I request a copy of the data simba96 holds about me?

04 Does simba96 share my data with third parties?

05 How do I update or correct my personal information?

06 How long does simba96 keep my account data after I close my account?

Privacy Policy

Related pages

Related pages